Contact Us

We’re eager to assist! Reach out with any questions, suggestions, or feedback, and we’ll be happy to help.

Hours

Mon – Fri
8:00 am — 6:00 pm

Sat
8:00 am — 5:00 pm

Sun
Closed

Contact

Email (General Inquiries)
hello@pixlcardco.com

Phone
(781) 471-7177

Let’s Connect

Reach Out to Us

Sales Inquiries

sales@pixlcardco.com

Partnership Opportunities

partners@pixlcardco.com

Customer Support

support@pixlcardco.com

Job Application Inquiry

jobs@pixlcardco.com

Frequently Asked Questions

Have questions? We have answers.

What are your business hours?

Our business hours are Monday to Friday, 9 AM to 5 PM (EST). We strive to respond to all inquiries within 1-2 business days.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order through our shipping partner’s website.

How do I return or exchange a product?

To initiate a return or exchange, please contact us at support@pixlcardco.com. Include your order number and reason for the return or exchange. Our team will provide further instructions.

How can I become a partner?

Visit our Partners page to learn more.

Can I customize my order?

Yes, we offer customization options for select products for an additional fee. Visit the individual collection page for the product you’re interested in and fill out the customization form with your details. Our team will review your request and assist you with the personalization process to ensure your order meets your specifications.

Do you offer international shipping?

Not at this time.